Patches & Hotfixes

Hot Fix 1.9.2.20250127.1

January 28, 2025 - Support for ServiceNow's Deprecation of 3DES Encryption

ServiceNow is deprecating the Encryption libraries that leverage the 3DES block cypher standard. When customers upgrades to the Yokohama release of ServiceNow, your integration may not function properly without this patch. Most errors would likely be apparent when synchronizing attachments from a record with Jira. Please download the patch file and follow the instructions provided below.

• Download and install the 20250127-3DESDeprecation Update Set

• Follow the instructions in Hotfix 1.9.2.20250127.1 - 3DES Deprecation Support - Instructions