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For the complete documentation index, see llms.txt. This page is also available as Markdown.

General Settings

The following settings are available in the General Settings module to allow customization of application behavior.

  • Okta user access entity: A reserved Access Entity used for Okta user access. Typically, this should not be changed.

  • Okta admin access entity: A reserved Access Entity used for Okta admin access. Typically, this should not be changed.

  • Default Okta admin role: Default admin role that will be used when assigning Okta admin privileges to a user (May be overridden for specific requests).

  • Logging level: Level of logging verbosity for Okta Orchestrator within ServiceNow.

  • Provisioning model: Determines who is responsible for provisioning new user accounts within ServiceNow during a new user creation request.

    • Okta provisions ServiceNow users: Allow Okta to provision ServiceNow user accounts

    • Okta does NOT provision ServiceNow users: Do not allow Okta to provision ServiceNow users. Instead, ServiceNow will provision users locally as part of workflow.

  • Okta active states: The set of Okta states that are considered 'active' such that new Access Entities can be assigned and Attestation renewals can process.

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