# Getting Started

{% hint style="info" %}
If you haven’t already, you may want to watch available demo videos at the [Yansa Labs YouTube](https://www.youtube.com/@yansalabs) channel. Most examples shown in the videos are included with the app.
{% endhint %}

## Installation

First, install Postmaster Email Routing on your ServiceNow instance via the **System Applications** application in your left nav. Visit **Yansa Postmaster AI** in your left nav and peruse the available modules. Be sure to enable annotations in your instance by clicking the **‘…’** icon in the top-right of any form. Every Postmaster form includes documentation to help you along.

## Roles

* **x\_yala\_postmaster.admin**: Necessary to create/update/delete Email Routing Rules
* **admin**: Necessary for one-time installation of globally scoped Components


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.yansalabs.com/postmaster/technical-docs/getting-started.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
