Key Features
Powerful File Engine:
Retrieve individual files or multiple files at a time
Leverage pattern matching for file retrieval
Delete remote files after they have been processed
Move remote files to another location once they have been processed
If a remote file operation fails, move it to another directory
Pull and process only files that have been modified since the last query
ZIP files before transferring them to the instance
Query and pull files from FTP / FTPS / SFTP sources
Attach Files to Records in Your Instance:
Take remote files from a folder and attach them to records in the instance
Pull only files that match a specified pattern in their file name
Read remote files and include the file contents as data for a field in your table
Create new records in ServiceNow to store the attachment
Import Data from a MID Server:
Remote files can be automatically attached to data sources and imported
Leverage the out-of-the-box transform map features of ServiceNow to process file contents
Import Data from FTP / FTPS / SFTP Servers:
Leverage many of the same features for importing data from the MID server, but pull it from an FTP server instead
Files can be attached and/or imported from an FTP source
Manual or Automated:
Pull files from the MID server at-will when you need them
Schedule automatic file retrieval and processing jobs
Easy to Configure and Maintain:
Configuration takes just minutes to start pulling files from the MID server
Enable detailed debug and trace statements from the MID server operations to make troubleshooting a breeze
Configure multiple types of file retrieval profiles and schedules. See trace statements for each one in their own profile record
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