# Global Components

Before you start activating Email Routing Rules, you'll need to install two globally-scoped Inbound Actions in your environment. These components allow Postmaster to begin routing inbound email to your ServiceNow instance.

To install the Global Components, visit **Yansa Postmaster AI -> Install Global Components** in your left nav. Follow the prompts to Install or Update the components.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.yansalabs.com/postmaster/technical-docs/global-components.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
