Key Features

  • Record separation can occur on any table, based on any field that references Company, Group, Department, Location, User, or a custom Defined Relationship

  • Users only see records for the Groups/Companies/Etc to which they belong

  • Record separation can be applied on a per table basis, with different rules per table

  • Record separation can be applied based on one or multiple fields per table

  • Record separation can be selectively applied to only certain cases (ie - only separate groups x and y, but leave z unaffected)

  • Record separation can be overridden by admin, based on 'owner overrides' (ie - if the logged in user is the 'Opened by' or 'Caller'), based on a user being an approver for a task, or based on membership to a 'visibility group'

  • Record separation can be selectively cascaded to child tables

  • ‘One-way’ or ‘Two-way’ separation can be utilized to achieve heightened levels of security

  • Customization is available to manually add additional queries to a rule

Example uses include:

  • Selectively segregate Incidents so that only their assignment group can see them.

  • Secure sensitive HR, Legal or Finance data so that only the appropriate groups have visibility.

  • Segregate data amongst assignment groups while allowing overarching visibility to select groups for oversight & compliance.

  • Hide data from end users without alerting them to its presence.

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