Key Features

• Automated Content Creation:

  • With a variety of inputs, you control the context, persona, and prompt for each post - let AI do the rest!

  • Maintain a library of personas, prompts, contexts, and instructions that you control. Mix and match these to keep your content fresh.

  • Script creation of new AI instructions based on changing data within ServiceNow - never miss sending an important communication.

• Scheduling Flexibility:

  • Tracy will crunch the data, craft the content, and schedule posts at the cadence you define. Fully automated!

  • Post conditionally based upon data in ServiceNow - if a new event or product release occurs, automate the interaction with your community.

• Customizable Control:

  • Full Automation: Allow Tracy to trigger, craft, and deploy to Social Media - lights out, light speed!

  • Approval-based: Choose to edit & approve AI-generated content prior to posting.

  • Manual Creation: Choose to manually create content and push to social media via the Tracy workflow.

  • Content Transformers: Intercept and amend content, adding links, @mentions, and more - fully automated!

• Best-in-Class AI & Social Media:

  • OpenAI: Tracy uses the many AI models offered by OpenAI. Choose your model based upon needs and pricing constraints. In the future, additional AI platforms will be supported.

  • Ayrshare: Ayrshare integrates to all of the most popular social media platforms, allowing you the greatest flexibility and engagement.

  • Custom Social Integrations: Need to post to Slack, your internal intranet or your own product? Simply create your own flow to push Tracy's content anywhere!