# Key Features

* **Detect trends** on any table with associated conditions, timeframes, thresholds, and cool-down periods.
* **AI Intelligence** analyzes trends, offering immediate information on commonalities, root causes, and potential solutions - saving hours of valuable technician time.
* **Retain records** of all correlations for analysis and reporting.
* **React to trends** b&#x79;**:**
  * Generating records on any table using templates or script o
  * Generating an event
  * Running a server script
* **Trend thresholds** can be static numbers or based upon statistical analysis: o
  * Above/below average
  * Highest/lowest ever
  * Custom
* **Use schedules** to only react to trends when they matter
* **Intelligently add new matching records** to an existing trend correlation

#### Example uses include:

* If the Incident quantity for a particular CI is above a 30-day running average, automatically generate a Problem record. Let AI intelligence assess related incidents to provide commonalities, root cause, and potential solutions.
* If 10 searches are performed within a day on a specific search term, automatically generate a draft KB article to address the apparent need. Use AI to create potential KB article content.
* If high-volume ordering of a particular Service Catalog item is noticed, automatically process a purchase order to procure more of that item.
* If less-than-expected records are being created by an integration, automatically send an alert notification to the owner of that integration.


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