Frequently Asked Questions

How often do TrendSeeker Rules run?

The frequency of TrendSeeker Rule runs is defined by the 'Frequency' field on the TrendSeeker Rule form. Underlying this form is a Scheduled Job that runs every 15 minutes - thus, the minimum supported frequency is every 15 minutes. While this can be overridden by customizing the Scheduled Job, we do not recommend doing so as it could impact instance performance.

Can I run TrendSeeker Rules on-demand?

Yes! For users with the x_yala_trendseeker.trend_admin role, there is a Run Job Now module in the left nav to run all active TrendSeeker Rules on demand. In addition, if you wish to trigger TrendSeeker Rule runs from your own code, you can do so via the below server-side code, where encQuery is an encoded query matching the rules you wish to run:

new x_yala_trendseeker.YansaTrendSeekerHelper().runRules(encQuery).

Should I be concerned about privacy when using AI intelligence?

AI intelligence currently supports OpenAI, though we expect to support other AI providers in the future. You are responsible for configuring an AI Connector with your own account & credentials so you can control that endpoint. We recommend configuring the TrendSeeker Rule to only send pertinent information to AI that is needed for summarization, analysis, and solution recommendations. Any extraneous or sensitive information can be omitted from the "Detection table fields" sent to ensure that only the minimum essential information is sent to AI.