# Key Features * Generate WYSIWIG templates from an enhanced rich-text editor * Create merge maps to transform record data into dynamic values for use in templates * Map data from merge maps into HTML templates to generate PDF documents * Easily download or attach the PDF documents within ServiceNow * Generate PDFs on-demand or via automated Flow Action #### Example uses include: * Build beautiful, user-friendly documents summarizing record data for distribution & reports * Generate & distribute personalized employment offer letters * Automate approval & acceptance documents for processing through your preferred eSigning system * Create point-in-time documents for distribution & archival --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.yansalabs.com/pdf-generator/overview/key-features.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.