> For the complete documentation index, see [llms.txt](https://docs.yansalabs.com/onesearch/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.yansalabs.com/onesearch/overview/key-features.md).

# Key Features

* **Unified Search:** OneSearch works on Forms, Agent Workspace, and Service Portal, providing a consistent experience for your users.
* **Flexible Search:** Utilize OneSearch’s unique search algorithms or ServiceNow’s cutting edge AI Search.
* **Intuitive User Interface**: The next generation OneSearch UI is familiar but evolved to provide more information and a modern look. Sample searchers, sections, actions, and skins are included to quickly achieve your search needs.
* **Inline Filtering & Ordering**: OneSearch provides intelligent inline filtering and ordering of results, helping your users to more easily hone in on the information they need.
* **Fully Customizable**: The OneSearch engine has been redesigned to allow powerful data qualification, data enrichment, custom CSS styling, and powerful HTML templates that drive the User Interface.
* **Integration with External Data Sources**: Gather search results from external sources. A sample google search integration is included!
* **Logging & Analytics**: Logging of searches, conversions, and abandons is enabled natively, making it simple to understand what is working and what isn't so you can constantly improve.
* **Actions**: Build custom actions & buttons to allow users to interact with search results and apply search results to records.

### Other features include:

* *Granular control of searcher section & action visibility*
* *Honors ACLs, role-based access, and user criteria*
* *Granular control of search characteristics at the section level*
* *Dynamic result counts for all search sources*
* *Server-side pagination for maximum efficiency*
* *REST API for accessing OneSearch results from external systems*
* *New 'simple' configuration mode for sections, in addition to traditional scripting*
* *HTML templates available at multiple levels w/ CSS overrides at the skin level*
* *Compatible with Agent Workspace, Service Portal, standard forms, and service catalog in Portal*
* *Remembers actions performed for at-a-glance knowledge of what actions have been applied to a record*
* *Collapsible results panel leaves result counts visible but workspace clear*
* *Support for individual user preferences on the search display section*
* *Honors search stop words, synonyms, stemming, and more*
* *Advanced KB rendering, feedback, and analytics capabilities*