Get Applicable JIRA Issue Type

Summary

Takes a ServiceNow record and runs it through the JIRA Association Rules to determine what Issue Type to use in JIRA

Action Inputs

Label	Name	Type	Mandatory	Description
SN Record SysId	sn_record_sysid	String	No	The sys_id of the source record in ServiceNow
SN Record Table	sn_record_table	String	No	The table of the source record in ServiceNow

Action Outputs

Label	Name	Type	Mandatory	Description
Log	log	String	No	Any log statements from the operation
Success	success	True/False	No	A proper association was made successfully
Issue Type	issue_type	Reference (Reference: Jira Issue Type)	No	The proper Issue Type for the source record in ServiceNow based off of the Issue Type Association Rules

Notes

• This action belongs to the JIRA Framework Logic category.

• This action returns 3 output(s) that can be used in subsequent flow steps.

Example Usage

Example 1: Basic Usage

This example demonstrates how to use the action with typical inputs.

Input:

Output:

In this example, the action processes the provided inputs and returns the appropriate outputs. The actual values returned will depend on the specific functionality of this action and the input values provided.