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      • Additional Information Payload - Add Attribute
      • Get Array of Attachment Objects from Issue Payload
      • Additional Information Payload :: Add Attribute
      • Get Journal Entry by Created On
      • Get Applicable JIRA Issue Type
      • Get Applicable JIRA Project
      • Get Status Mapping Entry
      • Inbound Map :: Process
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  • Summary
  • Action Inputs
  • Action Outputs
  • Notes
  • Example Usage
  • Example 1: Basic Usage
  1. Technical Docs
  2. Spoke Actions

Get Status Mapping Entry

Summary

Takes a JIRA Status value or a ServiceNow Field Value along with optional Project and Issue Type filters to determine the proper JIRA Status Mapping entry within a Status Map set.

Action Inputs

Label
Name
Type
Mandatory
Description

Status Map Set

status_map_set

Reference (Reference: Status Map Set)

No

The Status Map Set record

JIRA Project

jira_project

Reference (Reference: Jira Project)

No

[optional] filter down to return only a mapping entry that applies to a specific JIRA Project

JIRA Issue Type

jira_issue_type

Reference (Reference: Jira Issue Type)

No

[optional] filter down to return only a mapping entry that applies to a specific JIRA Issue Type

Value

value

String

No

The status value or the value of the ServiceNow field.

Value Source

value_source

Choice

No

Is the value a JIRA Status or a ServiceNow Field Value

Action Outputs

Label
Name
Type
Mandatory
Description

Success

success

True/False

No

Successfully found a Mapping Entry

Log

log

String

No

Any logging statements that occuring in the process of the action

Error Message

error_message

String

No

If there was an error, that error information will be stored here

Status Mapping Entry

status_mapping_entry

Reference (Reference: Jira Status Mapping)

No

The Status Mapping entry record.

Notes

  • This action belongs to the JIRA Framework Logic category.

  • This action includes reference fields that link to other tables in ServiceNow:

    • references the table.

    • references the table.

    • references the table.

  • This action returns 4 output(s) that can be used in subsequent flow steps.

Example Usage

Example 1: Basic Usage

This example demonstrates how to use the action with typical inputs.

Input:

Output:

In this example, the action processes the provided inputs and returns the appropriate outputs. The actual values returned will depend on the specific functionality of this action and the input values provided.

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