# Issue :: Update ## Summary Retrieves the JSON representation of a JIRA Issue using the asynchronous request queue. Retries are automatically handled. ## Action Inputs | Label | Name | Type | Mandatory | Description | | ------------ | ------------- | ------------------------------------------ | --------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | Connector | connector | Reference (Reference: Jira Connector) | No | \[optional] The sys\_id of the connector to use in the process. If this is blank, the default connector is used. | | Issue Body | issue\_body | String | No | \[optional] Issue body JSON. This can be leveraged to submit data for custom fields or other items not available as inputs to the action. If the same field is used in the Issue Body as is used in the inputs to the action, the action input will overwrite the value supplied in the Issue Body. Action inputs for JIRA data will automatically be added to the Issue Body, if supplied. | | Linkage | linkage | Reference (Reference: Jira Record Linkage) | No | \[optional] The JIRA Linkage record that ties an issue to a SN record. | | Execute ASAP | execute\_asap | True/False | No | \[optional] Whether to run this as an asynchronous business rule when the record gets created or wait for the job to pick it up in relative order on the queue | | Summary | summary | String | No | \[optional] String to set on the 'Summary' field on the issue in JIRA | | Description | description | String | No | \[optional] String to set on the 'Description' field on the issue in JIRA | | Issue Type | issue\_type | Reference (Reference: Jira Issue Type) | No | \[optional] the Issue Type record that directs what issue type should be set to on the Issue in JIRA | | Comment | comment | String | No | \[optional] String to use for adding a comment to the issue in JIRA | ## Action Outputs | Label | Name | Type | Mandatory | Description | | ------------- | -------------- | ------------------------------------------ | --------- | ------------------------------------------------------------------------------------------- | | Linkage | linkage | Reference (Reference: Jira Record Linkage) | No | The JIRA Linkage record that ties an issue to a SN record. | | Request | request | Reference (Reference: Async Request Queue) | No | The original asynchronous request queue record used to make the request | | Success | success | True/False | No | Whether the communication and response was as expected | | Log | log | String | No | Scripted log statements of activities that took place during the operation of this activity | | Retry Request | retry\_request | Reference (Reference: Async Request Queue) | No | If there were Retries used in the process, the last retry record is returned | ## Notes * This action belongs to the **JIRA Request Queue** category. * This action includes reference fields that link to other tables in ServiceNow: * references the table. * references the table. * references the table. * This action returns 5 output(s) that can be used in subsequent flow steps. ## Example Usage ### Example 1: Basic Usage This example demonstrates how to use the action with typical inputs. **Input:** **Output:** In this example, the action processes the provided inputs and returns the appropriate outputs. The actual values returned will depend on the specific functionality of this action and the input values provided. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.yansalabs.com/jira-integration-framework/technical-docs/spoke-actions/issue-update.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.