Issue :: Set assignment via Rules

Summary

Sets an assignee on the JIRA issue using the asynchronous request queue. Retries are automatically handled. The assignee is determined through Assignment Rules

Action Inputs

Label	Name	Type	Mandatory	Description
Execute ASAP	execute_asap	True/False	No	[optional] Whether to run this as an asynchronous business rule when the record gets created or wait for the job to pick it up in relative order on the queue
Linkage	linkage	Reference (Reference: Jira Record Linkage)	No	[optional] The JIRA Linkage record that ties an issue to a SN record.
Default Assignee Type	assignee_string_type	Choice	No	If no rule is found to match the condition of the record, what assignee string type should we assume if we are not aborting the action
Action if No Match found	action_if_no_match	Choice	No

Action Outputs

Label	Name	Type	Mandatory	Description
Request	request	Reference (Reference: Async Request Queue)	No	The original asynchronous request queue record used to make the request
Success	success	True/False	No	Whether the communication and response was as expected
Log	log	String	No	Scripted log statements of activities that took place during the operation of this activity
Retry Request	retry_request	Reference (Reference: Async Request Queue)	No	If there were Retries used in the process, the last retry record is returned
Response JSON	string	String	No	The JSON string returned from the API call

Notes

• This action belongs to the JIRA Request Queue category.

• This action includes reference fields that link to other tables in ServiceNow:

  • references the table.

• This action returns 5 output(s) that can be used in subsequent flow steps.

Example Usage

Example 1: Basic Usage

This example demonstrates how to use the action with typical inputs.

Input:

Output:

In this example, the action processes the provided inputs and returns the appropriate outputs. The actual values returned will depend on the specific functionality of this action and the input values provided.