Inbound Map :: Process

Summary

Process a JSON payload through a specified Inbound Map to create/update a target record.

Action Inputs

Label	Name	Type	Mandatory	Description
Inbound Data	inbound_data	String	No	A data string of inbound data in the format expected by the Inbound Map record
Inbound Map	inbound_map	Reference (Reference: Inbound Map)	No	The inbound map record that will be used to process the inbound data into the proper target record.
Target Record SysID (if updating existing record)	target_record_sysid	String	No

Action Outputs

Label	Name	Type	Mandatory	Description
Success	success	True/False	No	There were no detected errors in the processing of the data
Error Message	error_message	String	No	If there was an error, that error information will be stored here
Log	log	String	No	Any logging statements that occuring in the process of the action
Target Record SysID	target_record_sysid	String	No

Notes

• This action belongs to the JIRA Framework Logic category.

• This action includes reference fields that link to other tables in ServiceNow:

  • references the table.

• This action returns 4 output(s) that can be used in subsequent flow steps.

Example Usage

Example 1: Basic Usage

This example demonstrates how to use the action with typical inputs.

Input:

Output:

In this example, the action processes the provided inputs and returns the appropriate outputs. The actual values returned will depend on the specific functionality of this action and the input values provided.