Issue :: Do Transition

Summary

Performs a specific transition in the workflow on a JIRA Issue

Action Inputs

Label	Name	Type	Mandatory	Description
Connector	connector	Reference (Reference: Jira Connector)	No	[optional] The sys_id of the connector to use in the process. If this is blank, the default connector is used.
Issue ID or Key	issue_id_or_key	String	No	The JIRA issue ID or Key of the issue
Transition ID	transition_id	String	No	The JIRA ID on the transition we want to trigger on the workflow for the incident
Optional Transition Data	optional_transition_data	String	No	[optional] a full transition object to do anything with the transition that is supported by JIRA REST Api
Execute ASAP	execute_asap	True/False	No	Whether to run this as an asynchronous business rule when the record gets created or wait for the job to pick it up in relative order on the queue (typically this should be false)

Action Outputs

Label	Name	Type	Mandatory	Description
Request	request	Reference (Reference: Async Request Queue)	No	The original asynchronous request queue record used to make the request
Success	success	True/False	No	Whether the communication and response was as expected
Log	log	String	No	Scripted log statements of activities that took place during the operation of this activity
Retry Request	retry_request	Reference (Reference: Async Request Queue)	No	If there were Retries used in the process, the last retry record is returned

Notes

• This action belongs to the JIRA Request Queue category.

• This action includes reference fields that link to other tables in ServiceNow:

  • references the table.

• This action returns 4 output(s) that can be used in subsequent flow steps.

Example Usage

Example 1: Basic Usage

This example demonstrates how to use the action with typical inputs.

Input:

Output:

In this example, the action processes the provided inputs and returns the appropriate outputs. The actual values returned will depend on the specific functionality of this action and the input values provided.